Simulations of common workplace scenarios, such as responding to irate customers or aiding frantic callers to an assistance hotline, offer opportunities for learners to practice soft skills like problem solving and communication. With practice, employees’ confidence that they can field such calls from actual customers increases. All of your employees have completed their required eLearning, […]
These 10 Tips for Successful Career Planning: An Activity for Job-Seekers of All Ages
Career planning is not a hard activity, not something to be dreaded or put off, but rather an activity that should be liberating and fulfilling, providing goals to achieve in your current career or plans for beginning a transition to a new career. Career planning should be a rewarding and positive experience. Career planning is […]